Frequently Asked Questions

The majority of our lessons take place in the comfort of your own home, either in-person or learning virtually. We also offer group lessons, school, camp and corporate programs in private studios and pre-arranged locations.

Once you have registered, we will create an online account with your preferred payment method and our administration team will manage all of your scheduling and payment needs. If you purchase packages with us, you will be billed monthly and if you choose our Pay as you Go option, you will be billed weekly.

The JamLab works with some of the most talented, professional musicians around and we use our Smart Match system to help find the perfect Musical Mentor suited for your specific needs but we appreciate that not every instructor is the right fit for every student. Your first lesson is an introductory lesson and we will check in with you after to make sure your experience was a positive one.

If you want to try someone else, we will arrange to find you another Musical Mentor until we find the right instructor to set you on a path for musical success.

The rule of thumb is basically that students should pursue the instruments they want to play! But it is always wise to also take into consideration chronological age, development, attention span and dexterity when choosing a first instrument.

We generally recommend piano, vocals, ukulele or drums for our youngest students because they will experience the most success with the least effort which helps keep them engaged and focused.

Every student has different learning profiles and there is no magical chronological age to start learning an instrument.

We typically suggest that our lessons are best suited for students aged five and up but we do still need to take into consideration development, focus and motivation.